Privacy policy

Privacy & Exchange Policy
Tetrad Pte. Ltd.
810 Geylang Road #01-38, Singapore 409286
Email: tetradsg@gmail.com | Mobile: +65 8017 8226


Privacy Policy

This Privacy Policy explains how Tetrad Pte. Ltd. (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website (guildbullion.com) or make a purchase with us.

Personal Information We Collect

When you interact with us, we may collect the following information:

  • Name

  • Contact details (email, phone number)

  • Billing and shipping address

  • Payment details (only as required to process transactions)

  • Purchase history and communications with us

  • Website usage data (through cookies and analytics)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchases

  • Provide customer service and support

  • Improve our products and services

  • Send promotional offers if you have opted in

Sharing Your Information

We only share your personal information with trusted service providers (e.g., payment processors, courier services) to fulfill your orders and comply with legal obligations.
We do not sell or share your personal data for marketing purposes without your consent.

Cookies

Our website uses cookies to improve your browsing experience and help us understand site traffic and interaction patterns. You can adjust your browser settings to manage cookie preferences.

Minors

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at tetradsg@gmail.com.